FAQ for B2B Partners

Please send you mail to partnership@zetazs.com, and our team will reach out to you in 24 hours.

For new partner, we accept sample order of 1 pc only!

Please contact us for more details.

All our products have got neceesary certificates for most of the market, including CE, ROHS, FCC and etc.

Please send us message for more details.

For now we have our own warehouse in Unite States and China.

We have both solutions:

For our consumer-models, the battery can not be removed.

For our sharing scooter models, the battery can be removed.

If you have any demand on customization, Please feel free to let us know.

Charge the large-capacity lithium batteries fully after every use and frequently when not in use.

If you’re not going to use the vehicle for several months, store the battery when it's fully charged and then charge it once a month.

For longer periods, store the fully charged battery and vehicle separately and charge the battery once every three to six months.

If you store the vehicle when it’s not fully charged; e.g., at 50% capacity, it may discharge excessively within 15 days.

For Ranger Pro and Ranger Performance model, the max loading is 120kg.

For Ranger Lite model is 100kg.

We don't suggest ride in rainy day.

Anyway, all of our products are IP55 protected (Highest in its class).

It makes the scooters can withstand light showers and splashing through shallow puddles–and it also means that the scooter is heavily protected against smaller pieces of debris that can affect the scooter’s running when accumulated.

The Ranger E-Scooters are designed for various scenarios.

Defaulty, we offer 2 speed modes for users ( 3 speed levels for each mode)

While riding in urban ares where the speed is mostly strictly limited in 25km/h by policy, the user could ride with the standard mode, which provide smooth and effient ride.

When the riders cruise outside the restricted areas, just long-press the button, the Infinite Speed Mode will be activate, remove the speed limit and provide responsive, exhilarating riding experience with maximum power released.

But if you do not want the max speed can be adjusted, just let us know and it's easy to change the preset.

Shipping policy for consumers

Almost all over the world.

Feel free to contact info@zetazs.com if you need more detailed information!

For most countries, usually in 14 days after ship out.

Feel free to contact info@zetazs.com for detailed information!

Use this text to answer questions in as much detail as possible for your customers.